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Privacy Policy

This Privacy Policy (the “Privacy Policy”) describes how your personal information is collected, used, and shared when you visit or make a purchase from TheProvenceMarket.com (the “Site”), the online platform of Soleil Brands Inc. (the “Company” or “us” or “our” or “we”).

DESCRIPTION OF USERS AND ACCEPTANCE OF TERMS

This Privacy Policy applies to visitors of the Site, who view only publicly-available content (“Visitors”), and customers who have purchased The Provence Market products (“Customers”). By visiting our website, visitors are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. By purchasing a Product, each Customer is agreeing to the terms of this Privacy Policy and the accompanying Terms of Use.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device (which shall include any laptop, desktop, tablet, mobile phone, or any other electronic device with which you access the Site), including information about your web browser, IP address, time zone, and some of the cookies that are installed on your Device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

DEVICE INFORMATION

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information”. We do not store credit card numbers or PayPal information.

THIRD-PARTY ANALYTICS

We may use one or more third-party analytics services (the Services), such as Google Analytics, to evaluate visitors use of the Site, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information provided by the Services and mobile and Internet usage. These third parties use cookies and other technologies to help analyze and provide the data to us. By accessing and using the Site, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. The third parties we currently work with include those listed below. These third parties may change from time to time. You may request via email to info@TheProvenceMarket.com a link to these organizations' privacy policies. You may not be able to use the full functionality of the Site and the Services if you opt out of any service.

THE INFORMATION COLLECTED BY OR THROUGH THIRD-PARTY ADVERTISING COMPANIES

We may share, or we may permit third party online advertising networks, social media companies and other third party services, to collect information about your use of the Site over time so that they may display ads on devices you may use, and on other websites, apps or services, including Facebook. We do not share any of your personal information with these parties. These third parties may use cookies, pixel tags (also called web beacons or clear gifs), and/or other technologies to collect this non-personal information for such purposes. Pixel tags enable us, and these third-party advertisers, to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site. You may opt-out of the tailoring of advertising based on information we collect. To learn more about interest-based advertising and how you may be able to opt-out of some of this advertising, you may visit the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org/choices, and/or the Digital Advertising Alliance’s resources at http://optout.aboutads.info/, and you may also adjust your ad preferences through your Facebook settings.

“Personal Information” refers to device information, order information and third-party analytics information that pertains to you.

HOW WE USE YOUR PERSONAL INFORMATION

The primary use of the order information we collect is to fulfill any order placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to communicate with you, screen our orders for potential risk of fraud, and provide you with information or advertising relating to our products or services in line with preferences you have shared with us.

  • Agents, Providers and Related Third Parties: 
We may engage other companies and individuals to perform certain business-related functions on our behalf. Examples may include providing technical assistance, order fulfillment, customer service, and marketing assistance. These other companies will have access to the Personal Information only as necessary to perform their functions and to the extent permitted by law. We may also share Personal Information with any of our parent companies, subsidiaries, or other companies under common control with us.
  • Aggregated Information: 
In an ongoing effort to better understand visitors to the Site, and customers, we may analyze Personal Information along with other information in anonymized and aggregate form in order to operate, maintain, manage, and improve the Site and Services, and for our own research purposes. This aggregate information does not identify you personally
  • Business Transfers: 
As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets.
  • Legal Requirements: 
We may disclose your Information if required to do so by law, or in the good faith belief that such action or disclosure is necessary or appropriate to: (i) operate the platform, (ii) comply with any legal obligation, report unlawful activity, cooperate with law enforcement, or protect against legal liability, (iii) protect and defend our rights, property, personnel, suppliers, sponsors, agents or licensors, or (iv) protect the personal safety of vendors, users of the platform or the public.

We know how important it is to keep the Information you’ve entrusted to us confidential. We will not rent, sell or share your Information with third parties except as specifically approved or under the circumstances described above. If you do not want us to use or disclose Information collected about you in the ways identified in this policy, you should not use the Site or Services.

HOW WE PROTECT YOUR INFORMATION

We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We follow generally accepted industry standards to protect the Information submitted to us, both during transmission and once we receive it. However, we cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the platform may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

CONSENT

We implement a variety of safety measures to secure your Personal Information when you place an order or enter, submit or access your Personal Information. We rely on servers that adhere to current security standards. All credit card information is transmitted via SSL technology then encrypted into our Payment gateway providers database which are only accessible by authorized personnel.  The Company do not store credit card information. The Company is not responsible for any date or privacy breach, or any other harm or damages of any kind resulting from any negligence or any act whatsoever of our third-party payment gateway providers. If we ask you for your personal information for any reason not listed in this Privacy Policy, we will either ask you directly or provide you with an opportunity to say no. You may withdraw your consent for the use of Personal Information by our website at any time. To do so, please contact info@TheProvenceMarket.com.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us improve the Site and your experience with it. For example, we use Magento to power our online store-you can read more about how Magento uses Personal Information at:  https://magento.com/sites/default/files/REVISED-MAGENTO-PRIVACY-POLICY.pdf. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

The Company is not responsible for any data or privacy breach, or any other harm or damages of any kind resulting from any negligence or any act whatsoever of our third-party service providers. You can opt out of targeted advertising by using the following links:

Facebook

Google

Bing

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s portal at: http://optout.aboutads.info/.

DO NOT TRACK

The Site’s data collection and use practices is not affected by a Do Not Track signal from your browser.

IMPORTANT NOTICE TO NON-U.S. RESIDENTS

The Website, the Services, and their servers are operated in the United States. Your information, may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to use the Website and/or the Services, you hereby irrevocably and unconditionally consent to such transfer, processing, and use in the United States and elsewhere.

DATA RETENTION

When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information. We never store your credit card or Paypal information.

CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS

The Site is not intended for individuals under the age of thirteen (13).

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@TheProvenceMarket.com.

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